Refund Policy
At Eve Essentials, we take pride in the quality of our products and services. Due to the nature of our offerings, all sales are final, and we do not offer refunds, returns, or exchanges under any circumstances.
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1. No Refunds
Once a purchase is completed, it is considered final.
This policy applies to all products and services, including but not limited to physical goods, digital products, and consultations.
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2. Damaged or Defective Products
While we do not provide refunds, we want you to have a positive experience with our brand. If a product arrives damaged or defective, please contact us within 7 days of delivery at eve.essentials@mail.com.
Be prepared to provide the following:
Your order number.
Photos of the damaged or defective product.
We will review your claim and, if approved, offer a replacement or store credit at our discretion.
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3. Shipping Issues
Eve Essentials is not responsible for shipping delays, lost packages, or errors caused by third-party carriers. Please contact the carrier directly for resolution.
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4. Digital Products and Services
Due to the nature of digital goods and services, we cannot offer refunds once the product has been downloaded or accessed.
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5. Contact Us
If you have any questions or concerns about this policy, please contact us:
Email: Eve.essentials@mail.com
By completing a purchase with Eve Essentials, you acknowledge and agree to this Refund Policy.